Going for a flight attendant interview could be demanding and frustrating if you are not familiar with the right questions. There is some instance you will become overwhelmed with flight attendant interview questions. The article will help you avoid scenarios that won’t make you get the job. Without any further ado, let’s get to see these interview questions.
Flight Attendant Interview Questions
Can you tell us about yourself?
In many job interviews, you will need to provide an accurate answer to the question. Also, a professional answer to the question is all you need. It is advisable to talk about your past achievements in your previous work. For instance, you have just completed your undergraduate degree, you can talk about your course, the thing that motivated you, and your future pursuits in your career.
What is your main aim of becoming a flight attendant?
It is better to carry out thorough research about the company, and job when preparing for a flight attendant interview. The mistake many applicants do is not saying specific reasons that trigger their attention for the flight attendant job. If the interviewer sees you have no idea about the job role, you are likely to lose your chance of being hired.
What will make you be a good flight attendant?
When you ask a question like this one, you should know the interviewer wants to test your level of self-confidence. It is time to say something unique about yourself that will make you special amongst other applicants. You will have to say some special things about yourself like skills, strength, and other things that will make you outstanding on the job, such as customer serviceability, communication, interpersonal skills, etc.
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Give me a scenario of how you handle a difficult customer?
The question is a behavioral question that deserves you to give a specific example by using a scene to describe your approach. It is a common question and you should ho be ready to give a perfect example regarding your experience.
How did you resolve a conflict with another coworker?
The airline wants to know whether you are a free-minded individual who can work with other colleagues. It is one of the behavioral flight attendant interview questions. You will demonstrate you can maintain calmness when your emotions are high. Also, you are the kind of person who can control his or her ego while trying to resolve issues amicably.
Do you have any information about our airline?
The question is know whether you have made background research about the airline. If you haven’t done any you can visit the airline website and get information about the airline through its history, mission, and vision. Make sure you know the number of staff they have, the year the airline came into existence, etc. It will show the interviewer you have some knowledge about their airline.
Why are you interested in working with the airline?
Besides asking you “what is your aim of becoming a flight attendant?” The interviewer might be eager to know the particular reason you are interested in working with the organization. It is better to know some things about the airline and list out some things you fancy about their company.
What do you understand by excellent customer service?
It is one of the questions that cut across different customer service interviews. The same thing applies to flight attendant interviews. It is better to show you can offer great customer service beyond what the customer was expecting to see on the promises the brand is giving to their customers.
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What is the exact thing that makes our airline unique from its competitors?
When you are trying to know the basics of the company history, you will have to know things that make it different from other airlines. It could be reputation, places, excellent customer service, etc. You don’t have to exaggerate rather say something true.
How do you answer a customer who didn’t follow flight rules and regulations?
The major goal is showing you can stay calm trying to avoid confrontation while explaining certain things to the passenger. You can let the passenger know you like following procedures and sticking to the steps recommended by the airline company. As a result, it will help to keep the matter under control too.
What is the kind of working environment you like?
You can answer this by saying you like collaborative work and a fast-paced environment. It will show you are a team player that can work with other people to attain a common goal. Never try to tell the interviewer you prefer working alone because you could the job with this kind of response.
What are your greatest skills?
The flight attendant interview question wants you to show your unique skills and strengths to make you exceptional amongst others. It is will make sense to identify your selling points because it will be easier to tell managers things that will make them hire you. Also, if possible try to use examples to back up your skills.
What kind of language do you speak?
It is a straightforward question and you need to list the different languages you have proficiency in. Some of these languages, it could be you are a beginner, intermediate or professional in them. Also, you can explain any language you have fluency in and which one you are still trying to learn.
Do you enjoy working alone or with other colleagues?
It is better to say you like working with other people to meet a specific goal because in any airline you will be working with other flight attendants. On the other hand, you can let the interviewer know you can work in both scenarios by giving situations you have encountered before.
Have you handled multiple tasks before, and how did you go about it?
You will prepare a situation where you are involved in different tasks and the methods you used for it. If you can share the method with the interviewer, it will set you on a right track to get the interviewer interested in you.
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Flight attendant interview questions are essential for you to know to increase your chances of getting employed with the airline. The best thing is preparing early to amaze the interviewer on the interview day.