Housekeeping is one of the careers that come with solid ethics for anyone wanting to take it as their dream job. Also, you need excellent customer service skills to perform excellent working in places like hotels, cruise ships, beach resorts, cleaning services, etc. Before working as a housekeeper, you must pass these housekeeping interview questions by providing the correct answers.
Tips to Prepare for Housekeeping Interview Questions
It is necessary to get yourself ready for these housekeeping interview questions because it is the only way to build your confidence in front of the interviewer. You can use these tips to put yourself on the right path:
Be Open-Minded about Work and Life Experience:
It is 90% certain that interviewers will ask you for some information about your previous work or jobs. When answering this question, it’s best, to be honest with your answers by using things related to your job experience.
Prepare your Resume:
A resume is an effective tool that many employers will be eager to see because it contains different details about you, such as personal data, academic qualifications, skills, interests, work experience, and many others. Any verbal information you give the interviewer should correspond with your resume.
Get Ready to Share your Cleaning Strategy:
Housekeeping is a job that involves cleaning the house and making sure the rooms are well arranged. The interviewer will like to know your cleaning strategy, the time it takes you to tidy a room, the cleaning products you use in cleaning dirt, etc.
Share your Achievement as a Housekeeper:
The interviewer will like to know some of your achievements in some situations. The best way to carve these accomplishments is through your work experience on the job. You can use any examples – volunteering work, everyday work, or formal work.
Recheck the Job Listing:
It requires patience from you because there is some information on the job advertisement you won’t see by reading it only once. If you could take your time rechecking the job listing, you know what the interviewer values more.
Read also: Apply for High Paying Housekeeping Jobs in Canada
Housekeeping Interview Questions
Housekeeping needs some skills like stamina, hard work, and physical capability. We will need to see some of these housekeeping interview questions:
Can you tell us about yourself a little bit?
It is one of the common housekeeping interview questions you will likely get to provide an answer to an interviewer. Before you start your answer, you should appreciate the interviewer for granting you the chance for the interview. You could put your answer this way “I see myself as a hard-working housekeeper with many years in hotel and housekeeping. I am skilled in changing linens, cleaning bathrooms, cleaning rooms, taking trash, etc.
What are the Roles of Housekeepers:
Housekeeping roles include damp dusting, mopping, trash removals, cleaning designated, washing windows, washing windows, vacuuming carpets, etc. Take your time by listing these functions or roles to show the interviewer that you are an expert in this field.
Why do you feel you are the best for the job?
It is a logical question that requires you to give it your best shot by saying, “I don’t know about the skills of other candidates, but I believe I possess the right qualifications that will match with your company’s goal. If I have the opportunity, I will ensure your apartment enjoys a fresher and cleaner environment throughout”. This answer will show you are a valuable asset.
What is the method you use to finish your tasks in a day:
The essence of the question is whether you are the type of person who can multitask and achieve the same goal. You will show the interviewer that you are skilled at prioritizing your workload and doing them simultaneously. For instance, you can answer, “I start my daily task on time, while for small jobs that I have to do at the same time, I ensure I perform well.”
What will you do if your employer criticizes you?
You can add instances when you were criticized by your previous employer(s). Suppose you are an individual who sees criticism as an avenue to become better at your job. In that case, it signifies you are ready to improve in different areas where you had some incompetencies. Remember! Don’t fail to add criticism from employer(s) situations.
What method do you use to handle demanding clients?
The question requires a simple answer “I believe I have good communication skills that make me a good listener. When I meet a demanding client, I don’t argue with them to avoid extending the issue. I try to pay attention to their queries to know where I can help them smile on their faces. Also, I dislike demeaning clients and ensuring the workplace is conducive for them.
What is your most significant achievement as a housekeeper?
If you have any past achievements, it is better to tell the interviewer about them. Your answer lies strictly in your work experience. For instance, “I worked in a hotel for over five years. There was a day my supervisor told me to clean four rooms for clients coming to lodge in them, and I arranged these rooms within the stipulated time. As a result, I was given a promotion”.
Can you work on your off day?
Off days are expected you take a break from work, but you must give a professional answer to the interviewer. “If my supervisor wants me to work during my off day, I will show up because I want to see the company making geometrical sales, and therefore, request my supervisor to carry my off day to a future date to avoid unwanted stress from overworking.
What are the essential qualities of a good housekeeper?
It is one of the housekeeping interview questions you will get to provide answers to. Every good housekeeper must be well-detailed and flexible to meet the employer’s needs. Also, interpersonal communication skills are essential for effective communication with other colleagues.
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Housekeeping interview questions demand you to provide a sensible response that will resonate well with the interviewer. Also, your answers should show the level of passion you have for housekeeping while showcasing your skills like multitasking, organization, communication, etc.